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Support team E-mail: support@fileout.net

We recommend using the following form to send instant messages to FileOut Support team:

Your name: 
E-mail: 
Message:


To make sure we can help you as fast and competent as possible, please consider the following:

- You can find instant help in our FAQ. Frequently Asked Questions are already answered there.
- Please make sure you give a detailed and compact explaination of your problem.

A wrong message is for example:
"I can't login! Why not?" because this makes it neccessary to ask for more details.

A better e-mail:
"I get the following error-message when trying to login with my account-data: ... My account-details are: ... I use this browser: ... and this operating system: ..."




Abuse-Management:
Illegal files will be deleted as soon as we get notice about them. We will also put them on an internal black-list so they can't be uploaded again. Please write an e-mail with the exact links to the files to our abuse department at support@fileout.net

To make sure your e-mail will be processed as fast as possible, please add the following details:
- Please identify yourself as the owner of the material or as an authorized person to act for the owner.
- Please add your contact-details including your telephone-number so we can contact you if we have questions.
- Please add the links to the files the following way: http://fileout.net/files/...
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